Request Technical Support:
Please submit a request to our Online Help Desk and we will contact you ASAP, usually within 24 Hours. Use one of these convenient methods to create a request or to instantly solve an issue:
Find an Instant Solution in our Knowledgebase Create an Online Request Create a request by phone: 314-720-6060 Create a request by Email Leave a comment or provide Feedback (no one will contact you)
Help with Programs, Files, and Site Features
Ask an Orthodontist:
Use “Ask an Orthodontist” to ask general questions about orthodontic treatment. You will receive an answer as quickly as possible from our panel of practicing orthodontists, usually with 2-3 business days. The AAO regrets that questions about a specific individual’s diagnosis, treatment plan, appliances used, etc. cannot be answered. Please consult AAO orthodontist.
Feel free to browse questions asked by other visitors.
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Find an Orthodontist Service:
For assistance with the “Find an Orthodontist” Application, please see “Find an Orthodontist” FAQs or Request Support.
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How do I start using RSS feeds?
Just click one of the RSS icons on this website and the corresponding content item will automatically be updated to your browser’s “Feeds” folder and available to view anytime your ready even if you are offline. Feeds are only updated if something new has been posted. You can remove or stop a Feed at anytime through your browser's Feed settings.
How do I add RSS feeds to my newsreader?
Generally, you can add feeds to your newsreader by clicking on the orange RSS icon anywhere you see it. Copy the link from the address bar and paste it into your newsreader.
Viewing and downloading PDF files:
PDF files provide consistent results when printed. We offer a PDF version of some documents on the My Life My Smilesm website so you can print a formatted copy.
To view and print PDF files, you must have Adobe® Reader® installed on your computer. Most computers already have this software installed, if yours does not, you can download Adobe Reader free from the Adobe website. Click the "Get Adobe Reader" graphic above or visit the Adobe Website.
Viewing Videos and Movie Files:
Our videos and movie files are all played through an embedded player. No additional software or plug-ins are needed. If you have trouble viewing any content on this site, be sure you are using a browser that meets minimum requirements.